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Addressing the "photos" blogs

posted 4/15/2010 3:27:19 PM |
1 kudogive kudos what's this?
    report abuse
  sugarnspice005 goes, hope it helps.

Photos [back to top]

A. How do I get my picture on the site?

To upload a photo to your profile, click on the add/delete photos link in the drop down menu under 'my account' in the toolbar.

B. How many pictures can I upload?

You can upload up to 15 photos.

C. When will my photo be approved?

Photos are usually approved within 36 hours (Monday - Friday, not including holidays). If more time has passed, and your photo still hasn't posted, it might have been rejected. We send you an email whenever we approve or decline any of your photos. To receive this email, make sure you have account alerts enabled in your email settings.

D. I tried to upload a photo, but it still hasn't posted. Why?

Your photo might have been rejected for various reasons.
For a list of our photo rules, please click here.

E. How do I make a picture my primary photo?

Click on the photo you would like to make primary in your photo gallery. Then click on the 'Set as Primary' in the options below the photo.

F. How do I delete a tag on a picture?
Click on the photo you would like to delete the tag from in your photo gallery. Then click 'delete' on the tag next to the picture.


Contact Us [back to top]

A. How can I contact the AdultMatchdoctor staff?

The best way to contact the staff is to submit a support ticket to the appropriate department.
After submitting your ticket, you should receive an email with your ticket number.
This system allows us to track issues much more accurately.

B. What is the mailing address for

Our address is:

Online Singles, LLC
P.O.Box 550787
Ft. Lauderdale, FL 33355
United States
Please do not mail in photos! They will be thrown away by our sorting company.
Also, please do not send signature required mail.

C. What is the phone number for

Our toll-free message service number is (888) 366-2824. (Note: the BEST way to contact us is via the support ticket system.)
You can leave a voice mail at this number.
Most messages are responded to via email.

D. What is the fax number for

You may fax a report if there is an emergency.
Please fax your username, email address and detailed description.
Our fax number is (954) 935-6942.

I takes forever it seems..but..posting a blog about it isn't going to accomplish much either. I would try the phone and/or the support ticket.

Oh yeah...this info can be found under the "Help" tab on top.

Copy & paste to friend: (Click inside box; Ctrl + C to copy; Ctrl + V to paste)

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post a comment!


Apr 15 @ 5:58PM  
i have been waitin 3 yrs for my pics to post.......maybe i should write a blog about it

Apr 15 @ 6:37PM  
Thanks for the info Lady!! I'm sure it Helped some!!!

Apr 15 @ 6:41PM  
They finally approved some late this afternoon.

Apr 15 @ 7:04PM  
They deleted mine on Tuesday instead of approving them. I still suspect a MUI. But if at first you don't succeed try again.

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Addressing the "photos" blogs