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addendum to Not getting what you pay for

posted 10/28/2009 12:10:04 AM |
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  sawduster

Amazing what information is on the net when you can get on and find it. Here is one of the better explanations for what is happening with WildBlue.

I just copied this part of the post on this site, but here is the link to it. Again, I admit NOTHING is perfect, any company is going to have problems. It is just that I have had my fill of WildBlue.

Well…now, here is a little something interesting for you.  I also have DishNet Television satellite service, which is also affiliated with wildblue.  My wildblue bill is on my dishnet bill, as a matter of fact.  I was having a bit of trouble with one of our receivers, so I called tech support for DishNet to ask what to to.  They were more than helpful and within a few days, we had a replacement receiver.  Here’s the interesting part.  I talked and asked questions with the tech lady for over an hour about several things, including upgrading my service for DishNet.  But, I told her I was very upset with wildblue service and wasn’t sure if I should invest any further money into their company.  Well…well….when women talk, sometimes things “come out” in the open, you see.  The tech lady I spoke to was very nice and when I told her of my problems with wildblue, she told me, and I quote, “you couldn’t PAY ME ENOUGH to work on the tech side of wildblue right now!!”.  She told me that several months back, wildblue hooked up with Google thinking that this would make things better for the customers and be a good way to out do Hughsnet, another complete waste of satellite internet service (we were with them before we got wildblue..they suck too!).  Well, when they got whatever service they got from Google, it had a lot of “back door applications” going on, which eats up bandwidth like crazy!  She said that DishNet and Wildblue customer service is in the same building in Virginia, I think she said.  She said that wildblue can’t keep tech reps in because so many people are so angry about the same problems.  What is happening is that wildblue hooking up with google has caused so many problems, their tech workers are working around the clock trying to fix it, but refuse to tell the public due to the huge amount of money they would not only loose having to compensate those customers already pissed, but would loose any incoming possible customers that might sign up with them.  I don’t know about you, but wildblue is NOT advertised around these parts, but Hughsnet is on the TV all the time!!   This representative of DishNet told  me that wildblue is trying to make the problems look like it is the fault of the customers and trying to prove it to the customers without any proof, when they KNOW all along it is their glitch and we are paying for it.  Where I live, I don’t have much choice….it is either horrible speed dialup (and I do mean horrible…we are at the butt end of everything here and the lines are so bad, even my phone service sucks!), I can opt to pay $900 a month for T-1 (NOT!! can’t afford that by any means!), no DSL even offered due to the age and horrible condition of the phone lines out here and cable isn’t an option either.  So, satellite is my only choice and I can hardly afford that!  And, I can’t afford it with bad service!!  We run a small business out of our home and if the internet goes out, we are out of business, if we aren’t making money, we can’t pay the bill, if we can’t pay wildblue’s bill, they cut us off….it’s a wildblue circle, I guess you could say!!

this is just one link out of many that a friend sent me this week. if any one wants the other links, e-mail me here and i will send them to you here. don't need anyones e-mail addy unless they really want to get to know me. and since the young twits that i keep getting them from read, this won't affect them at all.


I applogize, i missed getting this in the original tonight.
http://www.wildbluesucks.info/
anyone that wants the rest of the links, just ask.

Copy & paste to friend: (Click inside box; Ctrl + C to copy; Ctrl + V to paste)

   read more blogs!

Blogs by sawduster:
why take all these antibiotics
some musing this morning
some things sure to stir up something. not to be used without caution.
these friggin blog/forum wars
hughesnet vs. wild blue
dodged a bullet, more or less
my own privagte wake
the worst is over, for me anyway
a softer side maybe
a bad time of the year for some
the last of WildBlue
WHAT IS WITH THESE PEOPLE
addendum to Not getting what you pay for
Not getting what you pay for
Night Time
it happened too quick
More Stories?
An Unfinished Story, The Ending
An Unfinished Story
driving and trucks
BWI sawduster style
why?
to all the idiots
where are they now?
have you googled


Comments:

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riverman73

Oct 28 @ 1:49AM  
this may or may not help but it is cheaper then 900 a month try and get a air card from like att or sprint that runs like a dsl line and way cheaper than t-1
selectusername

Oct 28 @ 1:55AM  
Pack your shit and move to the big city!
sugarnspice005

Oct 28 @ 10:50AM  
My sister lives out in an area where she can't get cable or dsl. She's had to get her internet through satellite too, it's a local company and she doesn't have many problems with it. Have you tried looking around to see if there is something local? Hughesnet and WildBlue, I've heard nothing but bad from people who have used their services. I had thought about WildBlue when I switched to Direct TV, but, seeing how expensive they are, I stayed with my dsl. And when talking with my sister about it, that is when she told me she shopped around until she found a local provider. Try looking around in your area?

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addendum to Not getting what you pay for